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Shipping & Returns

TERMS, CONDITIONS & WARRANTY

    * SUBJECT TO CHANGE WITHOUT NOTICE—All Prices, identification numbers, specifications, policies and terms are subject to change       without notice.
    * FREIGHT—F.O.B. Plant, Anniston, Alabama.
    * Most orders will received in 10 - 14 business days.
    * Please inspect each carpet set prior to installation.  Carpet sets cannot be returned after being cut, trimmed, glued, or altered in any manner.
    * No Refunds or Replacements after 1 year of order date.

PRODUCT RETURN POLICY

1. ITEM DOES NOT FIT -

    * Replace with same item (Same year, make, model, color and material).
    * Issue a call tag to return product.
    * Pay shipping cost to replace product (Replacement will be shipped the same way as original order unless the customer pays the difference).


2. INCORRECT ITEM SHIPPED -

    * Replace product with original item ordered.
    * Pay shipping cost to return product.
    * Pay shipping cost to replace product (Replacement will be shipped the same way as original order unless the customer pays the difference).


3. CUSTOMER DOES NOT WANT -

    * Issue MRA, if it is a returnable item.
    * Customer returns &/or Pays shipping cost.
    * Customer pays 25% restocking charge on the purchase price.  Shipping charges are non-refundable. (NO EXECEPTIONS)
    * Credit issued only after receipt, inspection , & credit issued by the factory.
    * DAMAGES—If damages occur in shipping, it is the responsibility of the customer to file a claim with the carrier.
    * WARRANTY—ACC guarantees all of our carpet sets to be free from defects in material and workmanship for a period of one year.  (Normal wear from use of carpets excluded from this guarantee.)  ACC will issue a replacement or credit for any defective carpet sets, except those damaged in shipping.
    * Items are Non Returnable if they were orderd in a  non-original material and/or color.

4. CONVERTIBLE TOPS -

   *ACP does not take convertible tops that have been installed then uninstalled.
   *Please read the above conditions and see that any product installed, cut, trimmed, glued, or altered in any way cannot be returned.




Shipping & Returns